First Proof of Concept was carried out during January of 2020 and was mainly focused on the Flexpass Authentication System proposed by the University of Cyprus. The PoC took place in the two hospitals participating in the Serums project; Zuyderland Medisch Centrum ZMC and Hospital Clinic de Barcelona, represented by the research foundation FCRB. Both were led by the team from Accenture, who helped with the coordination and methodology of the interviews.
The events at both locations were undertaken under similar conditions, with similarly set up meetings with patients, IT personnel and assistance personnel. The interviews with IT personnel and assistance personnel, although including some interaction with the Flexpass system, focused on their knowledge and experience on how the patients normally use similar technology.